We Are So Excited to Meet You!

The Operations Supervisor supports the daily hotel operation by providing hands-on leadership with a strong focus on both Food & Beverage and Front Desk operations, while assisting across all departments as needed. This role is responsible for ensuring exceptional guest experiences, maintaining brand standards, driving operational efficiency, and supporting revenue goals. Working closely with department leaders and team members, the Operations Supervisor helps ensure seamless execution of service standards, hotel procedures, and guest satisfaction initiatives. The ideal candidate will have prior Food & Beverage and Front Desk experience, strong leadership skills, and the ability to lead by example in a fast-paced hospitality environment.

What You'll Do

• Oversee daily hotel operations and support Food & Beverage, Front Office, and other departments as needed'
• Ensure compliance with Marriott brand standards, company policies, and operational procedures.
• Monitor service delivery and resolve guest concerns promptly and professionally.
• Provide coaching, training, and support to team members.
• Assist with scheduling, labor management, and productivity initiatives.
• Conduct operational inspections and identify opportunities for improvement.
• Support department leaders in achieving service, quality, and financial goals.
• Maintain accurate records, logs, and operational reports.
• Foster a culture of teamwork, accountability, and guest satisfaction.

What We're Looking For

• Proven experience in Food & Beverage operations and Front Desk management within a hotel environment.
• Strong accountability, leadership, and ownership of operational responsibilities.
• Exceptional attention to detail with a commitment to follow-through and execution.
• Ability to thrive in a fast-paced, guest-focused environment.
• Committed to brand standards, service excellence, and operational efficiency.
• Skilled at coaching teams and resolving issues with professionalism.
• Passion for delivering exceptional guest experiences.

Apply Today to Join Our Team!

If you are a results-driven hospitality professional who leads by example and thrives in a fast-paced environment, we encourage you to apply.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person