Hotel Lobby Attendant (Housekeeping Department) 

AC & Element Miami DT. 33130

Are you passionate about providing exceptional guest experiences? Join our team as a Hotel Lobby Attendant, where you will play a pivotal role in ensuring our guests feel welcomed and attended to from the moment they step into our establishment.

Key Responsibilities:

• Lobby Maintenance: Thoroughly clean and maintain all hotel lobby areas, including dusting all surfaces, vacuuming carpets and rugs, wiping down furniture and fixtures, cleaning windows and glass doors, and emptying trash receptacles.
• Public Restroom Sanitation: Ensure the cleanliness and sanitation of all public restrooms by cleaning sinks and toilets, sweeping and mopping floors, replenishing supplies (soap, paper towels, toilet paper), and removing trash.
• Pool Area Upkeep: Maintain the cleanliness and orderliness of the pool area, including replenishing guest supplies, removing all trash, cleaning glass windows and doors, and wiping down tables and all surfaces.
• Fitness Center Cleaning: Ensure the cleanliness of the exercise room by cleaning all mirrors, wiping down exercise equipment, removing trash, vacuuming floors, and cleaning glass doors.
• Guest Room and Laundry Assistance: Assist Room Attendants with cleaning guest rooms and support the laundry department with tasks as needed.
• Administrative and Front Office Cleaning: Perform general cleaning duties in administrative offices and Front Office areas, including removing all trash, vacuuming carpets, and sweeping and mopping non-carpeted floors.
• Associate Area Cleaning: Maintain the cleanliness of the Associate break room by dusting surfaces, vacuuming floors, wiping down tables and appliances, cleaning windows, and emptying trash receptacles.
• Guest Service: Accommodate guest special requests courteously and efficiently.
• Safety and Security: Adhere to all established safety and security procedures and rules.
• Emergency Preparedness: Be knowledgeable of hotel emergency procedures and able to act accordingly.
• Reliability and Attendance: Comply with all attendance rules and maintain regular and reliable work availability

Qualifications:

- High school diploma or equivalent preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to remain calm and professional in a fast-paced environment.
- Previous experience in customer service or hospitality is a plus.
- Must be able to stand for extended periods and lift light to moderate weights.

We offer:

- Competitive pay and potential for tips.
- Opportunity for growth within a reputable hotel chain.
- Access to hotel amenities and employee discounts.
- Comprehensive training and support from a dedicated team.

Join us and contribute to a memorable guest experience where you are at the heart of hospitality excellence. Apply today to become a valued Hotel Lobby Attendant at our esteemed hotel.